Customer Care
Returns Policy
Wrong size? Changed your mind? We've made returns easy.
30-day returns
You may return unworn items within 30 days of delivery for a full refund or exchange. Items must be in original condition with all tags attached.
Non-returnable items
- Personalised or embroidered with a child's name
- Underwear, swimwear and earrings (for hygiene reasons)
- Items returned worn, washed or damaged
How to return
- Email returns@bcsuniform.co.uk with your order number.
- Pack your items securely with the returns slip.
- Post to: BCS Uniform Returns, Beaconsfield, Buckinghamshire.
Refunds
Refunds are processed within 5 working days of receiving your return, back to the original payment method.
